FAQs
Log-in / Website Support
  1. What are Alerts?

    Alerts are important notifications about your membership account. On occasion, we will use these alerts to notify you about key actions you need to take on your account (i.e., updating your credit card expiration date, etc.).

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  1. How do I access my account if I don't remember my user name and/or password?

    If you no longer remember your user name, please contact us. If you have forgotten your password, simply click on the forgot password link.

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  1. How can I change the selection of magazines I receive each month?

    It's easy! To add a magazine, simply click on the "Add" button. To remove a magazine, just click on the pencil icon next to the magazine you wish to remove under My Magazines. Then click on the "x" to remove the magazine from your account. When you are done making your changes, click Update to ensure that your changes get saved.

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  1. How do I manage my MAGHOUND account?

    Your MAGHOUND membership account offers a convenient way to view your magazine selections, change and add magazines, update your personal information, manage your alerts, and review your monthly charges- all in one convenient place!

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  1. Can I reactivate a canceled MAGHOUND account?

    You can reactivate your MAGHOUND account by clicking on the "reactivate membership" link here.

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  1. How do I cancel current subscriptions with other publishers?

    If you decide to cancel current subscriptions with other publishers so you can include them in your MAGHOUND account, you must contact those publishers directly. Unfortunately, we are not able to cancel subscriptions on your behalf.

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  1. Can I speak with a live agent?

    Absolutely, you can reach MAGHOUND customer care at 1-800-206-9095. An agent is available to assist you Monday-Friday, 7:00 a.m.-10:00 p.m.; Saturday, 8:30 a.m.-7:00 p.m.; and Sunday, 10:30 a.m.-7:00 p.m. (all times EST).

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MAGHOUND Enterprises, Inc., is a Time Inc. company, home of Time, People, and Sports Illustrated.